UCSD Layoff from Career Appointment: Apply by 4/23/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 5/2/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Current UC San Diego employees who apply by 4/25/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.
Under general supervision of the Oncology Access Manager, this position will serve as the Clinical Care Coordinator for assigned Oncologists, Oncology Surgeons, and Advanced Practice Providers. Duties include high-level administrative support and planning and managing clinical activities. Manages and maintains complex calendars for meetings and appointments. Assists with coordination of travel arrangements and processes reimbursem*nts of expenses as needed. Prepares and distributes clinic notes to referring physicians and medical records. Coordinates and executes projects. Coordinates weekly General Tumor Boards and organizes all logistics, which includes collection and compilation of pathology reports/slides/films for each patient case from internal and external sources, and sends to Pathology & Radiology Departments for review, organizes all patient clinical information in a presentable manner, scheduling weekly meetings, and maintaining historical records on all patient cases reviewed. Attends meetings and takes minutes to prepare and distribute to all team members. Communicates with faculty, clinic staff, administrators, professional organizations, and outside agencies (i.e., insurance companies, community medical groups) as needed to complete daily job duties.
The Clinical Care Coordinator is responsible for registering new patients, triaging all incoming New Patient referrals, including registration of new patients, financial arrangements, and providing customer service to schedule the patient. Might schedules surgical procedures, which includes the following: Coordinates the logistics of multiple departments and areas of specialty (e.g., operating room schedulers, pre-op clinics, anesthesia, and admissions) to schedule time in the Operating Room or Procedure Room; schedules clinical and surgical appointments; communicates surgery time and location with patients and family members, as well as the Surgical Oncologists; and adds all information into the UCSD computer systems. Other duties are assigned as needed.
Three (3) years of related experience working in a large, complex healthcare setting.
Experience working with Health Insurance companies and Community Medical Groups.
Knowledge of scheduling medical appointments and authorization processes.
Excellent ability to communicate both orally and in writing.
Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint).
Knowledge of surgery scheduling and authorization.
Ability to interact well with care teams and all patients and families.
Excellent customer service skills.
Experience in supporting physician faculty travel, reimbursem*nts, and calendar management.
Prior Oncology experience.
Experience with Epic EHR system.
Knowledge of medical/scientific terminology.
Knowledge of various insurance products and 3rd party payors.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $40,700 - $81,850 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $19.49 - $39.20
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
